Fast, fair, transparent
Shipping & Delivery Policy
Every TheMetaBrands order is shipped by our verified supplier partners and tracked door to door. Here is exactly what delivery costs and how long it takes - no surprises at checkout.
1-2 Business Days
Order processing before dispatch
3-7 Business Days
Typical US delivery after dispatch
Free on 2+ Items
With code THEMETABRANDS
Delivery rates
Delivery is a simple flat rate based on how many items are in your basket - never a percentage of your order value.
Order processing
- Orders are confirmed instantly and prepared within 1-2 business days.
- You receive a confirmation email with your order summary the moment you pay.
- A tracking number is emailed as soon as your parcel is handed to the carrier.
- We currently ship within the United States.
Shipping questions
How long does it take to receive my order?+
Orders are prepared and dispatched within 1-2 business days. Typical delivery time is 3-7 business days within the United States once your order ships.
How is the delivery charge calculated?+
Delivery is charged by the number of items in your basket: $2.99 for 1 item, $3.99 for 2 items, and $4.99 for 3 items or more - no matter how large your order is.
How do I get free delivery?+
Enter code THEMETABRANDS at checkout on any basket of 2 items or more and delivery is completely free.
Can I track my order?+
Yes. As soon as your order ships, we email you a tracking number. You can also track any time on our Track Order page.
What if my order arrives damaged or never arrives?+
You're covered by our 30-day tension-free guarantee - see our Returns & Refunds policy or contact us and we'll make it right.
Need help? We reply within 1 working day.